We are here for you.
For pre-order assistance you can contact us on Instagram/Telegram or on the Gmail form below, if you have placed an order you should have received a message on gmail.
Frequently asked questions.
Money Back Guarantee
If you are not satisfied with the quality of a product, you can return it within 14 days of receipt for a refund.
Can I pay on delivery?
Unfortunately, the COD function is not supported by couriers in non-EU conditions. You can pay safely with your card or with Paypal.
Are they original?
All Sneakers are UA products, please consult our "Who we are and what we sell" page for better information.
Return or Exchange
If you are not satisfied with your product, you can return it to us for a refund within 14 days of receiving the product. Please note that if 14 days have passed since you received your order, unfortunately we cannot offer you a refund or exchange.
The return policy does not apply if you have already worn the product. Therefore, please keep the product status exactly the same as the one you received.
For more information you can contact us via email: gethefeedback2.0@gmail.com
Can I have some photos?
The photos on the site fully reflect the products shipped, there is also a video/photo collection of some of the products shipped to our customers on our Instagram/Telegram page. Upon customer request, we also accept sending photos of your order via email.
How do I know if my order was successful?
If your payment is successful, you will receive an order confirmation via the same email you provided during purchase. If you have made payment but have not received confirmation via email, you can contact us by providing proof and payment receipt. We will find the best way to help you complete your order.